Primary Care Physician Referrals
Some insurance policies require that patients obtain a referral from their primary physician. If this is the situation with your insurance, please contact your primary care physician to obtain the referral and have it submitted to our office.

If there is no valid referral on file upon check-in, please note that you will be financially responsible for services rendered in the event that your insurance payment refuses your claim. For this reason, we recommend that prior to your scheduled visit, you call our office so that we may verify having received a referral from your primary care physician.

Prior X-rays, MRIs and CT Scans
If you have had prior X-rays, MRIs or CT scans performed, we request that you bring the actual images (usually provided on a CD) and the report to your office visit. Repeat testing may otherwise be required.

Appointment Cancellation & Rescheduling
We understand that you may need to cancel or reschedule. Our friendly staff is eager to help and would appreciate 24-hour notice when you are unable to keep an appointment.

Payments
Co-payments are expected at the time of your visit. Payments are accepted in the form of cash or credit card. Please discuss payment options with our Arora Hand Surgery team if you are seeking treatment without insurance.

Patient Forms — Disability & FMLA
We are more than happy to fill out and complete your required forms for disability, insurance, and other such documents. There is a fee, paid in full, incurred prior to the completion of these forms. Please allow up to two weeks for the completion of forms. Standard work/school notes are provided without charge.